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|Service Delivery Manager (with Oracle EBS exp.)|
|The SDM will be the primary contact for clients. This position possesses strong negotiation skills and exhibits excellent interpersonal and customer relations skills at all times. SDM has demonstrated expert skills in communications both verbal and written and will possess strong negotiation skills in order to prioritize the client requests with the assigned technical staff and escalating the need for additional resources whenever required. The ability to set multiple priorities for multiple clients and execute in a timely manner is essential to be successful in this position. Skill in reading and interpreting contracts, managing to the scope of the contract and working with assigned global team members to meet the obligations of the client contracts is required to ensure work is being tracked. Manage the delivery of services consistently in high quality and timely manner.
Location: Midwest region, strong preference for Chicago, IL location.
The skills and experience required are:
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