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Oracle Cloud Infrastructure Architect
Cloud Services

Job Description:                Oracle Cloud Infrastructure Architect

The Oracle Cloud Infrastructure Architect will focus on delivering post-sales support and solutions while serving as an advocate for customer needs and a key resource on customer projects related to Cloud architecture and workload migrations.
The ideal candidate will have experience in customer and stakeholder facing roles with an established success leading deep technical architecture designs focused around Cloud Infrastructure Tenancy build outs from the ground up, as well as customer workload migrations into these tenancies.  You will provide deployment guidance and design details in support of customer cloud adoption and will be well versed in crafting solutions around blockers that typically prevent cloud adoption strategies from being successful.
The primary assignments of this role will be to perform rapid assessments of clients internal technology landscape and targeting use cases and deployment targets for Public Cloud technology such as Oracle IaaS, SaaS and PaaS.
The role will also involve support to pre-sales teams in either designing and providing architectural support to designs we intend to later implement for our customers.  The creation and delivery of high-quality technical content (documentation) meeting industry standard best practices in design methodologies is key.
You will act as a primary point of technical contact for customers, as well as acting as an escalation point for highly complex and diverse issues that require your support and guidance.  As an advisor to the cloud systems engineer group, you are expected to be an expert member of the problem-solving/avoidance team and be highly skilled in solving extremely complex (often previously unknown), critical customer issues.
You will be performing the assigned duties with a high level of autonomy and reporting to both executive management and the assigned project and program managers, on customer status and technical matters on a regular basis, you will at times be expected to work with very limited guidance from management on a day to day basis.
As the Oracle Cloud Infrastructure Architect, acting in your advisor to the cloud systems engineer group role, your advice will be sought out by both the customer as well as assigned engineers working directly with or under your guidance on Cloud build-out and migration focused projects.  Mentoring and teaching others is going to be a big portion of this job.
There are times when you will also be asked to design and test new technologies in the cloud.  You will be expected to be hands-on an be able to work technically, as an individual or part of the team, on the products you are designing – Without any doubt you will need to be able to perform hands-on work on your own, in this role.  A background in engineering design, building, testing and ongoing operational support is a plus and is perceived by us to make you are more powerful resource in the area of true Cloud support from a holistic point of view.  You must have a firm and dep grasp on infrastructure technologies such as how they function in the Oracle Cloud IaaS, SaaS and PaaS systems.  Compute, Networking, Storage technical depth and understanding is a requirement.

Work should be expected to be non-routine and very complex, involving the application of advanced technical/business skills in your areas of specialization.  You must be dynamic and have an “adapt and overcome” attitude to succeed in this role.  A relentless focus on customer satisfaction and positive (not negative) energy towards finding solutions to problems is absolutely key.
Because of substantial customer and corporate stakeholder interfacing, a demonstrated ability to work with customers and stakeholders on an independent basis with exceptional communication and documentation skills, while consistently achieving the absolute highest levels of customer satisfaction is required.
You should possess a can-do attitude and at least 8 to 10 years related experience in any combination of engineering, product design and management, consulting and architecture, and design, prior to taking this position.
In addition, to possessing deep experience with Oracle’s core Cloud product line such as IaaS, SaaS and PaaS, any experience in other cloud environments such as AWS, Azure, or GCP will be seen as a huge positive to any applicant in this role.
Traits of the ideal candidate for this position:
  • Positive attitude.
  • A willingness to mentor with patience and share your knowledge with your team.
  • A proven ability to work creatively and analytically in a problem-solving environment.
  • Excellent leadership, communication (written and oral) and interpersonal skills.
  • Ability to be a self-starter.
  • Sharp structured and logical troubleshooting skills.
  • Ability to manage escalated technical situations & develop action plans.

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